Shipping Policy
Effective Date: [6/19/25]
At Spirit Supply Co., we partner with global suppliers to bring you faith-based apparel with meaning and quality. Please review the details below regarding shipping and fulfillment.
-
Processing Time
All orders are processed within 3–7 business days. Since we use trusted third-party suppliers (including AliExpress), fulfillment times may vary slightly depending on product availability. -
Shipping Times
Most items ship directly from our fulfillment partners and typically arrive within:
-
7–20 business days for U.S. orders (average delivery time: 10–15 days)
-
Tracking numbers are provided via email once your order ships
-
Delays may occur during peak seasons or due to customs or carrier issues
-
Shipping Costs
We offer flat-rate or free shipping on most U.S. orders. Any shipping fees will be calculated and shown at checkout. -
Tracking Your Order
You’ll receive an email with tracking information once your order ships. Please allow a few days for tracking to update once the package is in transit. -
Split Shipments
Because we work with multiple suppliers, items in your order may arrive separately. Don’t worry — they’re all on their way. -
Incorrect Address
Please make sure your shipping address is accurate. We’re not responsible for delays or losses caused by incorrect or incomplete addresses. Contact us within 12 hours of placing your order for address corrections. -
Lost or Delayed Packages
If your order hasn’t arrived within 30 business days of shipment, please contact us at support@spiritsupply.co and we’ll do our best to help resolve the issue. -
International Shipping
At this time, we only ship within the United States.